First off, sorry this is a rather negative post! Basically me having a moan. So I will take no offence whatsoever if you don't feel like reading on :)
SO... I placed a small order online with ELF on 4th January, one powder brush and one bottle of brush cleaner. The website said it usually takes up to 48 hours to dispatch, but added that due to demand it was taking 3-4 days. Which is fair enough. Except the order wasn't dispatched until 10 DAYS later, 14th January.
But, I thought, at least the package was on its way, and would be here soon.
WRONG. I still haven't got the friggin package!!! I haven't recieved any emails since the dispatch notification, and I'm also still waiting for a response to my email to Customer Service. It's been a total of 25 days since I placed the order,which in my opinion is absolutely ridiculous. I know we had some snow in England, but I placed the order way before that all started!
GRRRRRR about sums it up :( So maybe it's just been bad luck and my package might be lost somewhere, but I'm definitely put off from ordering from ELF again.
Have you ordered from ELF before? If so, how have you found the delivery, did it arrive on time?