Tuesday, 29 January 2013

RANT - Elf Cosmetics

First off, sorry this is a rather negative post! Basically me having a moan. So I will take no offence whatsoever if you don't feel like reading on :) 

SO... I placed a small order online with ELF on 4th January, one powder brush and one bottle of brush cleaner. The website said it usually takes up to 48 hours to dispatch, but added that due to demand it was taking 3-4 days. Which is fair enough. Except the order wasn't dispatched until 10 DAYS later, 14th January.

But, I thought, at least the package was on its way, and would be here soon.
WRONG. I still haven't got the friggin package!!! I haven't recieved any emails since the dispatch notification, and I'm also still waiting for a response to my email to Customer Service. It's been a total of 25 days since I placed the order,which in my opinion is absolutely ridiculous. I know we had some snow in England, but I placed the order way before that all started! 

GRRRRRR about sums it up :( So maybe it's just been bad luck and my package might be lost somewhere, but I'm definitely put off from ordering from ELF again. 

Have you ordered from ELF before? If so, how have you found the delivery, did it arrive on time? 

xx


20 comments:

  1. Sorry to hear about your purchase! The fact they haven't responded to you either is shocking :(

    hope you get your package soon!
    x

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  2. I knowwww :( thank you hun me too! x

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  3. That's shocking! I'm sorry you've had such a bad experience with them! They're normally fine. I hope you get your package soon. I wish they sold their stuff in Superdrug or Boots. In the US they sell it in Wal-Mart etc I think.

    X

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    Replies
    1. yeah when i found out superdrug were selling Sleek I was like... why aren't they selling elf :(
      xx

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  4. I like elf products! :) nice blog sweety*
    xo

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    Replies
    1. i would probably like the actual product if they ever turn up :( haha, thank you love xx

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  5. I hate it when I order something and a store takes the piss, hope it arrives x

    1stepclosereveryday.blogspot.co.uk

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    Replies
    1. its never really happened to me before! thank you, checking out your blog now x

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  6. I hate waiting for packages like that, hope it comes soon! I adore your blog, following now! Stay in touch xx
    thedailysugar.blogspot.com

    & enter the Msdressy giveaway on my blog for the chance to win an amazing gift! http://thedailysugar.blogspot.com/2013/01/msdressy-giveaway_23.html

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    Replies
    1. thanks sweet will definitely enter x

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  7. whoa!! i really get what u feel ! hope the packages reaches!! i'm following your blog

    hope you do the same

    http://www.fatiguechic.blogspot.com

    ReplyDelete
    Replies
    1. thank you, i know and I still haven't heard from them! im following you too x

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  8. Hello , I nominated you for the liebster award on my blog, you can check it out here - katiesteaparty.blogspot.co.uk
    xo

    ReplyDelete
    Replies
    1. thank you!!! i've already done a post if you'd like to read it but i really appreciate being nominated xx

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  9. That sucks, I hate waiting for packages. I agree with the comments, they should sell it in Superdrug x

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    Replies
    1. its a no brainer! thanks for the comment xx

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  10. I've never tried Elf, but maybe someday...we'll see! Great blog! Subscribed :)
    http://www.saratalks22.blogspot.com.es/

    ReplyDelete